Resources

Articles, guides, reports, tools and templates for people working in content.

All resources

Case study

Designing the IA for my website

How I designed the information architecture for my website, the process I followed, what I learnt, and why the research changed my original thinking.

Content strategyDiscovery and researchContent design and creation
Case study

Creating a brand voice for Samaritans

How I helped Samaritans develop a new brand voice that could flex across audiences without losing its personality.

Content design and creationContent strategy
Case study

Creating a coronavirus help directory

How we built a hyper-local help directory for Brighton & Hove during the Covid-19 pandemic.

Content design and creationDiscovery and research