Thinking

Understand the importance of stakeholder interviews and how to conduct them effectively.

Weeknotes

What I’m working on right now.

Making meetings useful and making time count.

A slightly rambling weeknotes, taking in a website evaluation, questioning best practice, celebrating 7 years of self-employment, and experiencing fraud.

Not a huge amount to report on this week, as I've been heads down as I start a pretty intense 6-week period at work.

Understand the importance of stakeholder interviews and how to conduct them effectively.

Embarking on a website redesign? 10 tips for content teams to navigate the process successfully, strategically, and with as little pain as possible.

10 reflection and writing exercises to help you take stock of your content career.

Content at…Scope

An interview with Stephanie Coulshed (she/her), Content Design Programme Lead at Scope.

10 patterns to structure your content for understanding, engagement, and effectiveness - and a matrix to help you choose the right one.

Learn what content operations are, why they matter, and what you need to consider as part of defining your content ops approach.

An interview with Ruth Stokes, Senior Content Designer on Parent Talk at Action for Children.

Changing search behaviour, the enshittification of the web, and threats to intellectual property. Keeping our jobs isn’t the only challenge AI poses for content folk.

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