Understand the importance of stakeholder interviews and how to conduct them effectively.
Weeknotes
What I’m working on right now.
Not a huge amount to report on this week, as I've been heads down as I start a pretty intense 6-week period at work.
Designing an information architecture for my new website.
This week I was in the grip of insecure perfectionism and worrying about what AI means for charity content.
Changing search behaviour, the enshittification of the web, and threats to intellectual property. Keeping our jobs isn’t the only challenge AI poses for content folk.
An interview with Pia Dawson, Head of Content at Parkinson’s UK.
How to use behaviour change models and interventions in content strategy and content design.
Learn how to assess and improve your content with a heuristic framework, a set of 10 simple rules of thumb for impactful content.
Learn what content design is, why it matters to third sector organisations, and how to implement it with this comprehensive guide.
From planning and preparation to managing group dynamics, explore the elements of facilitating successful content workshops.
How to deliver the best possible information for our audience without undue harm for the planet.
How to get the most from generative AI tools like ChatGPT.
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