Thinking

Embarking on a website redesign? 10 tips for content teams to navigate the process successfully, strategically, and with as little pain as possible.

Weeknotes

What I’m working on right now.

Pre-pitch nerves and prototyping as a way to clear blockers.

This week I completed a writing project, and thought about communicating complex subject matter.

A kick-off meeting in Newcastle, a website launch, and the dismantling of USAID.

Could thinking about your content as a service transform how you serve your users, online and offline? I'm starting to think it could.

Get an intro to content modelling and structured content. Learn how it helps you work more efficiently, save money, and make better content.

A guide to prioritising tasks as a content team. The homework you need to do first, prioritisation frameworks to use, and pitfalls to avoid.

Get an in-depth understanding of what content strategy is and how it can benefit charities, with practical tips on creating one tailored to your organisation and its goals.

We’re going back to basics with a simple guide to help you understand content strategy: what it is, why it matters, what it covers, and beyond.

A study of 50 different charity blogs. See the findings, common mistakes and tips for a better blog.

I’m drawn to anything that promises to save time, make life easier, or help me do a better job. This is a snapshot of my current toolkit and how I’m using it.

A blog used to be an ubiquitous part of any arts and cultural organisation’s website. But that’s changing. I carried out a study of 30 different arts and culture blogs - see my findings and what I learnt about best practice.

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