Thinking

An abacus

Why it might be time to stop speaking content, and start speaking business. Learn how to translate content impact into language that leaders actually care about.

Weeknotes

What I’m working on right now.

This week I completed a writing project, and thought about communicating complex subject matter.

A kick-off meeting in Newcastle, a website launch, and the dismantling of USAID.

Handovers and website meltdowns.

A Roy Lichtenstein style painting of people looking at sculptures in a museum gallery

A blog used to be an ubiquitous part of any arts and cultural organisation’s website. But that’s changing. I carried out a study of 30 different arts and culture blogs - see my findings and what I learnt about best practice.

A minimal digital illustration of PDF files flying in the air while a crowd of horrified people look on, screaming

Why does PDF content persist when it sucks so much, and how can you get rid of it?

An illustration of people browsing at a huge car boot sale

One of my clients used the best metaphor for bad, organisation-focused websites the other day: a car boot sale. I was so struck by the comparison, that I had to write about it.

A minimal digital illustration of a table covered in Lego blocks

What do Lego and information architecture (IA) have in common? Yes, I’m doing one of those ‘what can we learn from a totally unrelated thing?’ posts.

A roy lichtenstein painting of an agony aunt with dark bobbed hair and glasses writing an answer to someone's problems on a macbook

In the first instalment of my new content strategy agony aunt series, someone asks what it means to deliver a content strategy.

People sit on benches in winter clothes reading emails on their phones as ideas appear around them

It’s the end of the year, so that means it’s time for a round-up of the 10 links that got the most clicks out of everything I shared in my newsletter, 10 Things, in 2022.

A minimalist digital illustration of a website with a helping hand reaching of of one side of the screen and a hand holding money reaching out of the other.

Why content strategy is a great investment for charities, not just in terms of meeting users needs, but in generating income.

A minimalist digital illustration of a person sitting at a computer-designing a website homepage and looking stressed.

Is your homepage a bit ‘meh’? The real problem might not be what’s on the page, but how you’re deciding what to put on the page.

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