Learn what content operations are, why they matter, and what you need to consider as part of defining your content ops approach.
Weeknotes
What I’m working on right now.
I'm catching up on a few weeks worth of weeknotes this time. The last month has been a strange one - relatively quiet with work for clients, but still somehow incredibly busy.
This week I’m sharing some key takeaways from the excellent Lead with Tempo conference.
I've had an interesting couple of weeks, in terms of my understanding of where content design is in the charity sector.
What Educating Rita can teach us about how to write a strategy that’s a map not a maze.
You can be readable or you can be creative, pick one. Wait…what?
Two-and-a-half models to help you get the right content to the right person at the right time.
The four facets that help you find your authentic brand voice, and use it to elevate your comms and enhance your user experience.
All too often workshops are a grind, leaving facilitators and participants feeling grey, flat and exhausted - the tell-tale signs of post-workshop fatigue. So how can we make them better?
In the 1960s, there was a creative revolution in advertising when someone decided that art and copy should try sitting in the same room. Applying a similar idea today, and getting content and design to work more closely, can transform your work for the better.
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