Thinking

How to deliver the best possible information for our audience without undue harm for the planet.

Weeknotes

What I’m working on right now.

I'm reflecting on two main things this week: content service thinking and leadership.

A 4-workshop week versus a no workshop week

Emergency IA and signs of light.

How to deliver the best possible information for our audience without undue harm for the planet.

How to get the most from generative AI tools like ChatGPT.

Could thinking about your content as a service transform how you serve your users, online and offline? I'm starting to think it could.

Get an intro to content modelling and structured content. Learn how it helps you work more efficiently, save money, and make better content.

A guide to prioritising tasks as a content team. The homework you need to do first, prioritisation frameworks to use, and pitfalls to avoid.

Get an in-depth understanding of what content strategy is and how it can benefit charities, with practical tips on creating one tailored to your organisation and its goals.

We’re going back to basics with a simple guide to help you understand content strategy: what it is, why it matters, what it covers, and beyond.

A study of 50 different charity blogs. See the findings, common mistakes and tips for a better blog.

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